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Product Warranty

Because we value our clients and we are proud of the quality of our hand made products, your Vendula London item is protected from the original date of purchase by a one-year warranty (proof of purchase required - subject to applicable conditions and exclusions*)

Within the first year, Vendula London will repair or replace the item free of charge with a similar or comparable product.

Because your item has been individually crafted, you may find slight quirks and kinks that are the sign of a handmade piece.

Please look after your Vendula London bag or wallet by protecting it from humid and damp conditions.

We hope you love your Vendula Bag as much as we loved designing it.

A proof of purchase is needed: payment receipt or web order number. Guarantee is valid only if the item is bought from an official reseller or from our official website.

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* The warranty does not cover damages arising from accidents or misuse, or from any alteration, service or repair from a third party. Vendula London can’t offer a guarantee or repair service for items purchased from an unauthorized retailer. By entering our guarantee program you agree to receive Vendula London newsletters and emails. Without a proof of purchase - i.e. payment receipt or web order number - the registration is null.