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Loyalty Scheme in Partnership with Loyalzoo

Welcome to Vendula London’s Loyalty Program in partnership with Loyalzoo

 

TO GET STARTED - Create an account on our website to accumulate points, use the same account/email everytime you purchase to ensure you accumulate points. You can create an account during checkout. To manage your loyalzoo account, you will need to download the Loyalzoo app onto your smart phone. In your Loyalzoo account you will see your points total and be able to redeem vouchers.

 

IMPORTANT - Please note that there are 3 different sections in your Loyalzoo account and your points will display depending on where you purchased ie.. if you bought online, the points will be in your the online account, in our Covent Garden shop, then in the Covent Garden account or in our Gabriel's Wharf shop, then in the Gabriel's Wharf account. If you have enough points but split over 2 or 3 accounts, please contact us and we will unify your points, so that you can redeem them.

 

HOW IT WORKS - Whenever you make a purchase online or in one of our central London shops, you will earning 1 point for every pound you spend. You can then use your points to redeem a single use voucher for money off your next purchase. When you redeem your voucher it will be sent to you via email to the email address you are using for your account. 

 

IMPORTANT - You can only use a single (1) voucher for each purchase and multiple vouchers cannot be combined with other promotional codes or voucher codes.

 

QUESTIONS - For Clarification or any questions please email us at - loyalty@vendulalondon.com

 

REWARDS - 

Spend Loyalty Points Reward
£200 200 points* £10 voucher reward
£300 300 points £15 voucher reward
£400 400 points** £20 voucher reward

 *Minimum redemption threshold **Maximum redemption threshold

 

Terms and Conditions - IMPORTANT - Please note that Vendula London Ltd reserves the right to withdraw or amend the loyalty program at any time. In the event that Vendula London Ltd withdrew the loyalty program, all loyalty members would be notified via email and given any reward vouchers only where the loyalty member has accumulated 200 points or more.

 

1. By entering our Loyalty scheme, you agree to have an account with Loyalzoo to collect or redeem your points.

2. Only one account per customer.

3. You need to be over 18+.

4. The vouchers are only valid on the Vendula London website or in our official Vendula London shops

5. In case of exchange/refunds points will be added/deducted at the rate of 1 point/s per pound spent/refunded.

6. Vendula London reserves the right to deactivate or close your account in case of suspicion of fraud, misuse or disrespect of staff.

7. Points cannot be transferred, bought, sold or in any way traded.

8. You can decide to leave our Loyalty Program at any time. If you do, you will lose any outstanding points and/or vouchers.

9. Members who do not collect any points over the period of one year will be removed from the loyalty program and will have to reapply on their next purchase.

10. The maximum amount of points that can be redeemed in one go is limited to 400.

11. Vouchers are valid for a single use and are valid for 1 month from date of redemption.

12. All vouchers are not cumulative with any other offers, promotions, codes or competitions.

13. The vouchers apply on full price items only.

14. The vouchers cannot be exchanged for money. No change will be given.